Spa Water Treatment
The information below will help you solve problems with your spa. If you have any questions or problems that are not addressed below, please contact us. We're here to help!
| Problem | Probable Cause | Remedy |
| Cloudy Water | Inadequate filtration or dirty filter | Clean filters with a filter cleaner or degreaser. |
| Excessive oils or organic matter | Shock the spa with chlorine (super-chlorinate). | |
| Improper sanitation | Increase sanitizer to recommended level. | |
| High pH and/or high alkalinity | Adjust pH; add appropriate sodium bisulfate product. | |
| Suspended particles or organic matter | Use clarifier. | |
| Over-used or old water | Drain the spa, clean and refill. | |
| Water Odor | Excessive organics, too many chloramines - insufficient free available chlorine | Shock the spa with chlorine. |
| Improper sanitation | Increase sanitizer level to recommended level. | |
| Low pH | Raise pH with sodium bicarbonate product. | |
| Chlorine Odor | Too many chloramines - insufficient free available chlorine | Shock the spa with chlorine. |
| Low pH | Adjust pH; raise pH with sodium bicarbonate product. | |
| Musty Odor | Bacterial or algae growth | Shock the spa with chlorine. If problem visible, draining and cleaning may be required. |
| Foaming | Buildup of body oils, lotion and chemicals resulting in soap or detergent | Add defoamer or drain and refill |
| Over-used or old water | Drain spa and refill. | |
| Excessive organics. | Shock with chlorine. | |
| Organic Build-up, Scum Ring Around Tub | Body oils and dirt | Wipe off scum with a clean rag. Depending on severity: drain spa, use a spa surface and tile cleaner to remove the scum, refill spa and adjust water. |
| Inadequate filtration | Clean filter with a filter cleaner or degreaser. | |
| Algae | High pH | Shock with chlorine, adjust pH. |
| Low free chlorine | Shock with chlorine; maintain sanitizer at recommended level. | |
| Eye Irritation | Low pH | Raise pH with sodium bicarbonate product. |
| Insufficient free available chlorine | Shock with chlorine. | |
| Skin Irritation or Rash | Unsanitary/polluted water | Maintain recommended sanitizer residual at all times; super chlorinate. |
| Chlorine level too high (above 5ppm FAC) | Allow chlorine level to drop below 5ppm before using spa. | |
| Stains | pH or total alkalinity too low | Adjust pH and total alkalinity; use sequestering agent; drain and clean with appropriate product. |
| High iron or copper in water source | Use sequestering agent for metals; adjust water. | |
| Scale | Too much calcium dissolved in water; pH and total alkalinity too high | Adjust total alkalinity and pH levels by adding the appropriate sodium bisulfate product. With concentrated scale deposits: drain the spa, scrub the scale off, refill the spa and balance the water. |